Questions about equipment, parts, service, and financing
-- FREQUENTLY ASKED QUESTIONS --
Have a question about Wurdinger equipment, production systems, parts, service, or financing? Start here. If you do not see what you need, contact our team and we will help point you in the right direction.
Production systems FAQs
Do you build complete production line systems?
Yes. Wurdinger designs and builds production line systems for agricultural and nursery operations. These systems may include conveyors, potting equipment, sorting or grading systems, processing support, material handling, and custom components.
Can you design a system around our existing workflow?
Yes. We start by learning your current process, space, production goals, and bottlenecks. Then we recommend a system or equipment setup that fits your operation.
Do you only sell individual machines?
No. We can build individual machines, but our main focus is helping customers create systems that work together and improve the full production process.
What types of operations do you serve?
We work with agricultural operations, nursery operations, growers, production teams, and customers who need durable equipment, parts, service, or custom manufacturing support.
Ag Supply Store FAQs
Do you have an ag supply store?
Yes. Our Silverton location includes an ag supply store for agricultural, hydraulic, spray, and equipment-related parts.
What types of parts do you carry?
Available parts may include hydraulic hoses and fittings, spray parts, cylinders, motors, valves, gauges, filters, seals, industrial hose, replacement components, and other ag supply essentials.
Should I call before coming in?
Calling ahead is a good idea if you need a specific part. Our team can check availability and help you save time.
Service & Maintenance FAQs
Do you offer equipment service?
Yes. Wurdinger offers in-shop service and mobile service options for equipment repair, hydraulic support, diagnostics, troubleshooting, and maintenance.
What is mobile service?
Mobile service allows our team to bring repair and troubleshooting support directly to customer locations when possible.
Do you offer emergency service?
We offer service support for urgent equipment issues when availability allows. Call our team to describe the problem and we will help determine the best next step.
Do you offer maintenance support?
Yes. Maintenance support is available for customers who want inspections, preventative maintenance, repair planning, and ongoing service support.
Can maintenance be set up on a recurring basis?
Yes. Wurdinger can discuss recurring maintenance options based on your equipment, usage, and production needs.
Can you service equipment after installation?
Yes. Long-term support is an important part of how we work. We can help with parts, repairs, troubleshooting, maintenance, and future modifications.
Quotes and financing FAQs
How do I request a quote?
You can request a quote through the website or call our team directly. The more information you can provide about your operation, equipment needs, timeline, and goals, the better we can help.
Is financing available?
Yes. Financing options are available for qualifying equipment purchases.
What information should I provide when requesting a quote?
Helpful information includes the type of equipment or system you need, your current process, production goals, available space, timeline, and any specific challenges you are trying to solve.
Still have questions?
Contact the Wurdinger team and we will help you figure out the right next step.